Shipping Information

Shipping Rates

All shipping rates are for USPS First Class and USPS Priority Class. Most orders are shipped within 24 hours, except on Saturday and Sunday, but no guarantees can be made. Orders placed on Friday after 3:00pm (Central Time) will be shipped on the following Monday, with the exception of federal holidays. We will try our best to get them out as soon as possible. For domestic customers, you will receive a tracking number via email after your shipping label has been paid for and printed. This does not mean that the package has been dropped off at the post office just yet, so you may notice that your tracking number is "invalid" or has "lack of information" for up to 48 hours after receipt of the notification. We deliver our packages to our local post office for shipment Monday-Friday at 4:45pm (Central Time).

We do ship to Canada using First Class International but cannot guarantee delivery due to Customs or other potential issues. You are provided with shipping information and delivery normally takes 7 to 10 business days from date of shipping. If orders start becoming lost in shipment, we will either cancel the option to deliver to Canada or we may upgrade shipping to a higher class with tracking information, which will result in higher shipping costs.

At this time we are unable to ship outside of USA and Canada. However, we are looking to offer this option in the future.

Delivery Times

USPS First Class normally delivers in 3 to 5 business days.
USPS Priority Class normally delivers in 2 to 5 business days.
USPS International First Class normally delivers in 7 to 10 business days.

Please note that all orders over 11oz are automatically upgraded to USPS Priority Class due to USPS First Class weight restrictions of 13oz.

Federal Holidays

Orders placed on or the day before a federal holiday will not be processed, made, or shipped until the business day following the holiday.

Free Shipping

We offer free shipping* every Friday. Free Shipping Friday is subject to current specials and promotions, and requires a minimum $5.00 USD purchase. The total purchase must be $5.00 USD after discounts and coupons are applied. This offer is subject to change without notice at anytime.

*Free shipping is only available for USPS First Class service.

Same Day Shipping

For most orders placed before 3:00pm (Central Time) on Monday through Friday, we try our best to ship out same day. This is not a guarantee, but we will try our best to get it out that same day. This policy is subject to change without notice at anytime. Same Day Shipping is not applicable to wholesale orders.

International Shipping

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Vixen Vapors LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.